How can we help?
Explained step by step: from your first event to sales and entry.
Getting started
Account, workspace, legal details and your first event on sale.
- How TickySmart works
- Create an account
- Create a workspace
- Setting up after you start
- Switching from another platform
- The dashboard at a glance
Events and tickets
Dates, series, ticket types, price tiers, age limits and seating plans.
- Events overview
- Description and images
- Venues
- Dates
- Reschedule or cancel a date
- Duplicate or repeat an event
Shop and marketing
Branding, custom domain, widget, discount codes, vouchers and tracking.
Payments
Connect Stripe, Mollie and PayPal, payment methods, bank transfer and fees.
- Payment methods in your shop
- Get paid with Stripe
- Get paid with Mollie
- Get paid with PayPal
- Booking fee
- Taxes
Orders
Manage orders, cancel, refund and resend tickets.
- Find orders
- Order details
- Change an order
- Cancel and refund
- Resend tickets
- Invoices for business customers
Entry
Scan app, your team's devices, areas, guest list and live view.
Insights and admin
Statistics, exports, customer data, team, roles and security.
AI assistants
Connect Claude, ChatGPT and other assistants, ask questions and set up events in the chat.
For developers
API keys, public API and webhooks.
- The public API
- Create and manage API keys
- Set up webhooks
- Webhook events
- Secure your webhooks
- Integrations overview